Standard shipping within the continental US is free on all orders $30 and over, excluding tax, and after discounts are applied. Standard fulfillment & shipping takes 20-30 business days after the order is placed using UPS-USPS.
Standard shipping is a flat rate of $2.99 for all orders up until $29.99.
| SHIPPING METHOD | COST | DELIVERY TIME* (Including Processing Time) |
| UPS-USPS / Ground (Order up until $29.99) | $2.99 | 20-30 Business Days |
| UPS-USPS / Ground (Order over $30) | Free | 20-30 Business Days |
BASIC TERMS & CONDITIONS OF SHIPPING
- Orders placed before 10:00 AM PDT Monday through Friday (excluding holidays) usually ship within 2-3 business days during non-sale periods. During major sale periods, shipping time may be extended by several days.
- Order cancellation is only available if the order is unfulfilled.
INTERNATIONAL SHIPPING
1. WHERE DOES WholesaleJersey SHIP TO?
WholesaleJersey is pleased to offer international shipping to the following countries/regions: United States, Canada, Australia, and Europe.
2. WHAT SHIPPING METHODS DOES WholesaleJersey INTERNATIONAL PROVIDE?
Our standard shipping method for domestic (USA) orders is UPS-USPS. Our standard shipping method for international orders is DHL. All shipments include UPS-USPS or DHL tracking numbers, and customers will automatically receive their tracking numbers via email once the postage has been created.
3. HOW MUCH IS THE SHIPPING? (USA)
Standard shipping within the continental US is free on all orders $30 and over, excluding tax, and after discounts are applied. Standard shipping is a flat rate of $2.99 for all orders up to $29.99. WholesaleJersey offers shipping options to Virgin Islands, Puerto Rico, Alaska, Guam, and Hawaii. The shipping cost will be calculated based on your address, product weights, and dimensions of your order.
4. HOW MUCH IS THE SHIPPING? (INTERNATIONAL)
The shipping fee is applied differently depending on the country and weight, so please check the shipping fee at checkout when ordering.
5. WILL MY ORDER BE SUBJECT TO CUSTOMS, FEES OR DUTY TAX?
As soon as the items arrive at the destination, sales tax on imports as well as customs duties and handling costs will be determined by the respective customs office. The recipient will then be invoiced by our logistics partner (e.g. DHL). By submitting your order and paying and/or delivering the required information, you agree to the import regulations of the respective items. Please be aware that import regulations vary from country to country. Please note that customs duties, sales tax on imports and handling costs that were charged to the recipient by the logistics partner by order of the customs office cannot be refunded by WholesaleJersey, even if these items are returned.
6. I’D LIKE TO CHANGE MY SHIPPING ADDRESS, CAN I DO THAT?
If your order is already paid and you wish to change your shipping address, please contact us immediately and include your order number and new shipping address for faster processing. Unfortunately we cannot edit your address or modify your order once your order has been packed, so please ensure that you provide the correct shipping information during checkout. Kindly note that emailing us to change an address does not guarantee address change. Address change is not completed until you receive email confirmation from an agent that has handled your request. It is very important that you provide us with the correct shipping information. We will not be held liable for any failed delivery due to wrong delivery information provided by the customer during checkout.
7. WHEN WILL MY ORDER SHIP?
International orders are processed on business days (Monday–Friday) and shipped out excluding federal holidays per countries/regions. Free Standard Shipping can take approximately from two weeks to a month to be delivered.
8. WHERE DOES WholesaleJersey SHIP TO?
WholesaleJersey is pleased to offer international shipping to the following countries/regions: United States, Canada, Australia, and Europe.
9. MY TRACKING NUMBER HAS NO SHIPPING UPDATES, WHERE IS MY PACKAGE?
It is normal for your tracking to go a few days without an update. Once your package arrives at your local post office, the tracking may not update until it goes out for delivery. Sometimes shipping labels can get scratched during processing and don’t register properly, but your package should still be on its way.
REFUNDS & REPLACEMENTS
If your order arrives damaged or defective, we can assist with a refund or replacement within 30 days of purchase. Please be sure to reference your order number with all communications with our customer service team for faster processing.
- Only products purchased on WholesaleJersey’s official website may be eligible for a refund or replacement.
- We cannot accept items purchased from another retailer for a refund or replacement.
- We cannot replace or refund partially used products or products with broken seals.
- If a package is confirmed delivered by our logistic partners, but it is stolen or you are unable to locate it, we are unable to refund the order amount.
- We cannot accept responsibility for personal damages to an item. If the item has been dropped, stolen, spilled, misused, etc., we cannot replace or issue a refund.